Where do I mail my rent
payment?
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For tenants at
20255
Victor Parkway |
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For tenants at
20555
Victor Parkway |
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Department 77107 |
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Department 77100 |
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20255 Development Associates, L.L.C. |
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20555 Development Associates, L.L.C. |
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P.O. Box 77000 |
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P.O. Box 77000 |
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Detroit, MI 48277-0107 |
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Detroit, MI 48277-0107 |
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Invoices are sent to the
address provided in your lease. To change the address
information for billing, forward a request on letterhead to
the Property Manager.
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The Tenant will be requested to
identify a primary contact person who will be responsible for
the lease billings and account inquiries.
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Rent payments are due to the
lockbox prior to the 1st of each month, with or without the
monthly invoice. To prevent a misapplication of payments
to your account, each payment should include a description of
what is being paid with the payment.
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Rent invoices are not required
but are provided as a courtesy.
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Refer to the lease for
information on late fee assessments.
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Tenants are encouraged to
establish an Electronic Funds Transfer account. Contact
the
Property Management Office for
information.
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How do I order additional suite keys and/or access cards?
Fill out the
request form and fax it
to the Property Management Office @ 734-953-9978. There is a nominal
service charge. |
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How do I request
service in my suite?
Click here
and fill out the Service Request Form which will be e-mailed, or
fill out a printable
Service Request Form and fax it
to the Property Management Office @ 734-953-9978. |
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How do I
order new signage?
Click here and fill out the
request form which will be e-mailed, or fax it to the Property Management
Office @ 734-953-9978. |
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What do I do
in the event of an emergency?
Call 911,
if appropriate
(fire, medical emergency, police) and
call 734-953-9997 and
follow the instructions for emergencies.
Please refer to the
Tenant
Handbook for additional information. |
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What is the procedure to gain access to the telephone/electrical
rooms? Please call the management
office @ 734-953-9997, Monday through Friday, 8:00 a.m. to 5:00
p.m. and we will unlock the appropriate telephone/electrical room.
Tenants should notify the Property Management Office as soon as
possible to prevent delays in gaining access. Building staff
may be on another assignment and not able to provide immediate
access to your vendor. |
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Can the freight elevator be reserved? What is the procedure?
Yes, the freight elevator can be reserved. All
major moving can only be done after 5:30p.m. and prior to 7:30 a.m..
Click here and fill out the
Service Request to e-mail or fill out the
Request Form and fax it to
management office @ 734-953-9978. |
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Is there
a catering service within the building?
Yes, Victor Corporate Cafe located in
Suite 175 in 20555 Victor Parkway. See
Amenities
for more information. |
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What is the procedure for moving in or out of the building?
All major moving activity must be done scheduled
and approved by the Property Manager.
Click here
and fill out the Service Request Form or fill out a
printable version and fax it to
the management office @734-953-9978, which will schedule your move
and reserve the freight elevator for your use. More
information on
Move In/Move Out procedures. |
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How do I arrange to have the carpet cleaned in my suite?
Carpet cleaning is the tenant's responsibility.
You may contact the
Property Management Office to
obtain a list of contractors or you may use any contractor you choose, but all contractors must
comply with our
Vendor Insurance Requirements.
Access to water and drainage must be arranged through the Property
Management Office. The tenant is responsible for providing
both building and suite access. We do not issue access cards
to vendors.
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What do I do if I have
excess trash, boxes or packing materials to be disposed of?
Notify the property management office.
Depending on what you have, we may be able to remove it during the
day. Typically this would occur at night by the janitorial
crew.
Orange "Trash" stickers are available to place on
boxes to be thrown out. You should designate an area within
your suite to place excess garbage for the night cleaning crew to
dispose of. Nothing is to be placed in the common area
hallways for disposal. Packing materials ( i.e. pallets;
moving boxes) must be disposed of by whoever delivered it for the
tenant.
Instructions for the cleaning crew are not to throw
anything away that isn't in a trash container or clearly marked
"Trash" with an orange sticker.
It is better to explain why we didn't take something out than it
is to rummage through dumpsters looking for a box or paperwork. |
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Where can I recycle telephones and computer equipment?
The U.S. Environmental Protection Agency has new
rules regarding the disposal of this type of equipment. You
may be eligible for a tax write-off if you donate them to a
charity. Visit
Charitable Recycling
or
Plug In to Recycling
for more information. |
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How do you handle
parking enforcement? The cars of Tenants who
park in reserved spaces may be stickered and/or towed.
Handicap parking violations may be issued by the Livonia Police.
Vehicles parked or standing in the Fire Lanes will be
towed. Overnight and long-term parking for corporate
vehicles requires
written authorization from the Property Manager. We do monitor for
abandoned vehicles and tow them.
All vehicles impounded are taken to Livonia
Towing, located at 12955 Levan, Livonia, MI 48150, (734)
591-0457. |
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Do the Livonia Police assist with keys locked in a vehicle?
Only if you do not have power locks/windows and are
willing to sign a waiver of liability. |
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I had a minor traffic accident in the parking lot, can you send a
police car to take the report?
Because of the volume of traffic accidents, the police department
requires all private property accident reports be completed at the
police station. Bring in your drivers' license, vehicle
registration and insurance certificate along with any other
information from the other driver (s) involved. An officer at
the police station will take the report. |
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Where can I obtain a copy of a traffic accident report or a
criminal incident report? Copies
of reports can be obtained for a fee at the Livonia Police
Department, Central Records Bureau, 8:00 am to 4:00 pm Monday -
Friday. |
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Can I make
renovations to my suite? Tenants
should refer to their lease first, but typically all renovations
must be approved by the Owner. Please contact the
Property Manager if you plan to
make renovations. |
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Is there a Lost & Found?
Occasionally items are turned into the Property
Management Office. You can contact them at 734-953-9997. |
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Are there any high-speed internet providers in the building?
Each Tenant makes their own arrangements for
telecom and data service.
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Can I make
suggestions for the website? Absolutely. This website was developed for you and we encourage
your comments. Please email your suggestions to the
Property
Manager. |
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